Our Commitment to Privacy
At Q3 Advisors, LLC (“Q3”) our most important asset is our relationship with you. We want you to know that we will always make every attempt to recognize and respect our client’s and visitor’s right to on-line privacy.
Please read this policy carefully. This policy does not cover any interactions you may have with Q3 by telephone, postal mail or other forms of off-line communications.
Information We Collect
When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Site: We collect Personal Data from you when you voluntarily provide such information such as when you register for access to the Services (for example, contact information such as your name, email address, and mailing address; and when you wish to use certain Services (for example financial information such as bank account numbers, your Date of Birth and your social security number).
Non-Identifiable or Aggregated Data: When you interact with Q3 through the Site or Services, we receive and store certain non-identifiable information about you. Such information, which may be collected passively using various technologies or through other means, cannot be used to specifically identify you.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Q3 may store such information itself or such information may be included in databases owned and maintained by Q3 affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve the users of the Services, Q3 often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to Q3 by Issuers and Users.
This research may be compiled and analyzed on an aggregate basis. Q3 may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. Q3 may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.
Our Use of Your Personal Data and Other Information
Our Disclosure of Your Personal Data and Other Information
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets and you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Your Advisers and Service Providers: We may share information with your agents, advisers and service providers in connection with their administration and servicing of your accounts, which may include insurance agents, brokers, investment advisors and other professionals.
Agents, Consultants and Related Third Parties: Q3, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include website hosting, mailing information, maintaining databases, ID verification, processing applications, processing payments and completing transactions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are authorized to use your personal information only as necessary to provide these services to us.
Building Relationships: We may share your information with other advisers we have relationships with to assist you with your other financial needs. We may also share revenue with these other advisers.
Legal Requirements: Q3 may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Q3, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public against fraud or other harm, or (iv) protect against legal liability.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete or request deletion by emailing our Customer Support at [email protected] or by contacting us at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you sign up for our Services or newsletter(s), we will send periodic emails to you regarding the Services or to tell you about services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at [email protected] .
The security of your personal information is important to us. When you enter sensitive information (such as bank account information) on our website, we encrypt the transmission of that information using secure socket layer technology (SSL). We and our custodian also use third party ID verification to ensure our users’ true identities are validated.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected].
We do not display personal testimonials of satisfied customers on our site.
We do not email you or send you other electronic communications to request non-public information or account information (such as username and password). If you receive an unsolicited email or other electronic communication that appears to be from Q3 but you suspect it may be from some other source or fraudulent, please email us at [email protected]
Our service is not directed towards anyone under the age of 18. If a parent or guardian becomes aware that his or her child under the age of 18 has created an account with Q3 and/or provided us with personally identifiable information, please contact us at [email protected] Additionally, if we become aware at any point that a child under the age of 18 is using our service, we will terminate his or her account. For more information on the Children’s Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website at www.fts.gov.
Links to Other Web Sites
Other Terms and Conditions
Contacting Q3 Advisors, LLC
Q3 Advisors, LLC
6106 Canyon Creek Lane
Conroe, TX 77304